Total Computers

Total Computers needed a new B2B commerce platform built on Adobe Commerce. There was no legacy Magento estate to preserve, which made the early architectural decisions especially important.

The opportunity was to define the commercial structure, customer structures, platform role, and operational controls before complexity had the chance to accumulate.

The platform needed to support structured B2B procurement without creating future operational debt.

• Customer account hierarchies needed to reflect real buying behaviour.
• Pricing and permissions needed to be governed rather than improvised.
• Integrations had to be clear enough to maintain as the business evolved.
• The implementation needed to remain scalable beyond the first launch.

The platform was architected with Adobe Commerce B2B capability embedded from the outset. Commercial logic and system ownership were defined before development hardened around assumptions.

Company structures, account permissions, pricing behaviour, checkout needs, and integration boundaries were translated into a controlled platform build.

The environment was set up for controlled evolution rather than reactive expansion. Release discipline, architectural review, and integration oversight were introduced early so the platform could keep changing without losing clarity.

Total Computers launched on a defined Adobe Commerce B2B architecture with structured account control, clearer pricing logic, stable integration boundaries, and governance discipline from inception.

Because the architecture was set before complexity accumulated, the platform had a stronger foundation for future change.