Our service providers
Last updated: 21 October 2026.
These are the companies that handle personal data for us. Our privacy notice explains how we use the personal data we hold ourselves. Our Data Processing Agreement covers the personal data we process for our customers. The providers marked "Yes" in the last column are the sub-processors under that agreement.
We'll update this page at least 30 days before we add or replace a sub-processor, and email the contact named in each customer's Order.
| Provider | What for | Where the data is held | Handles our customers' data |
|---|---|---|---|
| Akamai Connected Cloud (Linode) | Servers and databases for Portal and our systems | London, UK | Yes |
| Laravel Forge | Managing our servers (it does not store your data) | US company | Yes |
| Vercel | Delivering our website and Portal's front end | Global network; US company | Yes |
| Microsoft 365 | Email and documents | UK and EU | Yes |
| OpenAI | AI features in Portal | US | Yes |
| Anthropic | AI assistance with development, support and correspondence | US | Yes |
| Exclaimer | Email signatures | UK | Yes |
| FreeAgent | Invoicing and accounting | UK | Yes |
| MailerLite | Our newsletter | EU | No |
| Google (Google Analytics) | Website analytics, only with your consent | US | No |